CA-San Jose

Such an amazing group. Flawless process that left us confident buying our first home. 10/10 will recommend to everyone! Micah is the best!

As a First time Buyer I was scared Nervous and everything else that comes with it! But I give Roy Shelton and Serena Pham a 100 star. They helped me through the thick and thin. Even when I almost was ready to throw the towel in. Roy and Serena stood by my side were very calm patient and had Faith in me. Thank the almighty God! And you both for being honest and understanding and made this happen for me and my children may god bless the Loan Factory!!!🙌🫶🏽🙏

The team (Natalia, Kyle) is very helpful, responsive and knowlegeable! They can support you fully in English and Vietnamese. They are willing to go extra miles to help you getting the best loan!

Fantastic to work with. Anwar had to go the extra mile with me. I had not applied for a loan in over 30 years and downloads and attaching documents was not in my wheelhouse.

Buying a home can be a stressful process, but Nayan and Nyla made the entire experience smooth and stress-free from start to finish. They were incredibly helpful, professional, and always communicated clearly throughout every step of the process. Everything was handled in a timely manner, and they were always available to answer our questions and guide us with patience. Their dedication, knowledge, and outstanding customer service gave us confidence during such an important milestone. We truly appreciate all of their hard work and couldn't have asked for a better loan officer team. Thank you, Nayan and Nyla, for helping make our dream of homeownership a reality! I highly recommend them to anyone looking for a reliable, responsive, and knowledgeable mortgage team.